Refunds & Returns

Due to our pieces being limited in stock, we do not offer exchanges unless there is availability and has been damaged during transit. 

If the piece/s you have received are damaged upon arrival, we will ask that you send us a picture as soon as possible so we can request a quote to fix the piece, if possible. We will cover the cost if the damage has occurred during transit and not due to wear and tear. A refund will not be issued but may be reviewed on a case by case basis. 

We do not offer refunds or exchanges 14 days post-purchase. 

Please reach out to us at info@vimujewels.com or drop us a message on Instagram if you have any further questions.